Last updated: April 2026
About us
Industrial Outlet is a trading name of Orbic Bearings Ltd, registered in England and Wales (Company No. 1908580), registered address 187-189 Handcroft Road, Croydon, Surrey, CR0 3LF. www.orbic.co.uk References to "we", "us", or "our" mean Orbic Bearings Ltd.
Acceptance of terms
By placing an order on industrialoutlet.co.uk, you agree to these Terms & Conditions. Please read them before purchasing. If you do not agree, do not place an order.
Eligibility
You must be at least 18 years old to purchase from this site. By placing an order you confirm that you meet this requirement.
Orders and contract
Placing an order constitutes an offer to purchase. A contract is formed when we send you an order confirmation email. We reserve the right to decline any order at our discretion, for example if a product is out of stock, if there is a pricing error, or if we suspect fraudulent activity. If we decline your order, any payment taken will be refunded in full.
Pricing and payment
All prices are shown in pounds sterling (GBP) and include VAT at the applicable rate. We reserve the right to change prices at any time, but changes will not affect orders already confirmed. Payment is taken at the point of order.
Product descriptions
We make every effort to ensure product descriptions, images, and specifications are accurate. However, minor variations may occur. If you are unsure whether a product is suitable for your application, please contact us before ordering.
Delivery
Delivery terms are set out in our Delivery Policy. Estimated delivery times are not guaranteed and we are not liable for delays caused by circumstances outside our control.
Returns and refunds
Our Returns & Refunds Policy forms part of these Terms & Conditions and sets out your rights and our obligations regarding cancellations, returns, and refunds.
Liability
We are responsible to you for foreseeable loss and damage caused by our failure to comply with these terms. We are not responsible for loss or damage that is not foreseeable, or for any business losses (as this site is intended for consumer use only).
Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any other matter where limitation is not permitted by law.
Intellectual property
All content on this website — including text, images, logos, and product descriptions — is the property of Orbic Bearings Ltd or our suppliers and may not be reproduced without permission.
Governing law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to these terms
We may update these terms from time to time. The current version will always be published on this page.
Contact
sales@orbic.co.uk - Orbic Bearings Ltd, 187-189 Handcroft Road, Croydon, Surrey, CR0 3LF